Do NOT buy oil from Automatic TLC. My parents signed a contract with them for a capped rate of $2.35 back in October. They were told that if rates dropped, they would get the lower rate, but would not pay more than $2.35. Oil rates have dropped significantly since then, but they are still being charged $2.35! Mom called to complain and was given some BS response of the rate being market price, but the "market price" is whatever price TLC sets - has nothing to do with what other local companies are charging. We had an oil delivery from Springer's Oil the same week as my parents and paid $1.47! And the furnace servicing included? You're lucky to get on the schedule with 4 months. Completely unethical.
I had the same experience as karen b and alex k. Biggest crooks I've come across. According to their contract, written notice is to be given to not renew, which i did in December. My contract was up the end of January 2016. Well much to my surprise i received oil far past my contract end date....and at a price gouging rate of $2.899. Pricing other companies, their prices were at $1.40 - $1.80 p /gal. When I called to challenge the price and the fact that they were no longer my oil company, I got such a run around. We agreed on a lower price, still much higher than competitors. I hope everyone that reads this takes all of these reviews under consideration. Totally totally disgusted with this company.
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